Back

Privacy Policy for Demumu

Last Updated: Tue Jan 13 2026

Privacy Policy for Demumu

Welcome to Demumu, the safety check-in app designed for people living alone. This Privacy Policy outlines our commitment to protecting your privacy while using the Demumu platform and services.

1. Information Processing & Collection

1.1 User Data
When using Demumu, we collect:
- Emergency contact information
- Check-in timestamps
- Device identifiers
- Notification preferences
- Language preferences
- App settings

1.2 Technical Data
The Demumu platform collects:
- Device specifications
- Operating system version
- Access timestamps
- Connection metrics
- Performance data
- Crash reports

2. Data Usage & Processing

Your interaction with Demumu enables:
- Safety check-in monitoring
- Emergency contact alerts
- Push notification delivery
- Service reliability
- System performance improvements
- Feature optimization
- User experience enhancement

3. Security Measures

Demumu implements:
- End-to-end encryption
- Secure data transmission
- Encrypted storage
- Access control protocols
- Real-time monitoring
- Regular security audits
- Threat detection systems

4. Data Minimization

The Demumu platform prioritizes privacy through:
- Minimal data collection
- Essential information only
- No unnecessary tracking
- No data selling
- No advertising profiles
- Privacy-first design
- User control over data

5. Emergency Contact Data

Your emergency contacts:
- Stored with encryption
- Used only for safety alerts
- Never shared with third parties
- Deletable at any time
- Protected from unauthorized access
- Processed with strict protocols
- Managed with user consent

6. Technical Infrastructure

Demumu's architecture provides:
- Secure data processing
- Minimal latency
- Data privacy through isolation
- Load balancing
- System redundancy
- Processing efficiency
- Automatic failover

7. User Rights

As a Demumu user, you can:
- View your data
- Delete your account
- Update emergency contacts
- Modify check-in settings
- Export your data
- Withdraw consent
- Request data deletion

8. Technical Safeguards

Our Demumu platform implements:
- Advanced encryption
- Secure architecture
- Rate limiting
- DDoS protection
- Error handling
- System monitoring
- Security assessments

9. Data Retention

Demumu retains data:
- Only as long as necessary
- For service functionality
- Per legal requirements
- With automatic deletion options
- Under user control
- With clear policies
- Following best practices

10. Support & Communication

For Demumu assistance:
Email: support@demumu.online
Website: https://demumu.online

Support Hours:
24/7 availability for all users

Response Times:
- Critical Issues: < 1 hour
- General Inquiries: < 24 hours
- Feature Requests: < 48 hours

By using Demumu, you acknowledge these privacy terms and our commitment to protecting your data while providing essential safety check-in services. We regularly update our privacy measures to maintain the highest standards of data protection.

This policy is continuously reviewed and updated to reflect the latest privacy protection and security measures. We encourage users to periodically review this policy for updates.